One year warranty

One year warranty on all products sold by Wicue.
For quality-related warranty claims, items will be replaced with a factory refurbished model of equal value when available, otherwise a new item will be sent.
Warranties on all replacements follow the same warranty timeframe of the original defective item, or 3 months after being replaced, whichever is longer. Warranties on products are void after having been fully refunded.

Process:
1. Buyer must provide sufficient proof of purchase.
2. Wicue must document what happens when buyers troubleshoot the product.
3. The defective item's serial number and/or visible proof depicting the defect are required.
4. It may be necessary to return the item for quality inspection.

Valid proof of purchase:
1. Order number from online purchases made through Wicue.
2. Sales invoice.
3. Dated sales receipt from an authorized Wicue reseller that shows a description of the product along with its price.
Please note more than one type of proof of purchase may be required to process a warranty claim (such as receipt of money transfer and confirmation of address item was originally shipped to).